Resume

405 Somerset Club Court

Cartersville, Ga 30121

770-369-6105

cautumnrice@gmail.com

Crystal A Rice

Objective

A clinical/administrative position in the area of health care where I can maximize my customer service, quality assurance, and training experience.

Experience

2010                 Peachtree Children’s Dentistry                   Snellville, GA

Front Office Assistant

·      Patient check out, scheduling, answering phone, verifying insurance, helping parents with question or concerns, filing charts, ordering office supplies.

2010                 Mason Primary Care                                      Duluth, GA

Externship       

·     Back office clinical, vitals, shots, ekgs, UA, injection set-up, assisting with procedures performed by the doctor

·     Front office Administrative, scheduling, prescription refills, appointment conformation

2007-2008         Southern Comfort Sports Grill             Lawrenceville, GA

Bartender

·      Provided customers with a hospitable atmosphere

·      Training of new staff coming in for bartender position

·      Made sure books were balanced at the end of the night

2004-2006         Loafing Leprechaun                                       Duluth, GA

Server/Bartender

·      Greeted customers with a smile

·      Training of new staff coming in for position of server

2003-2004         Roadhouse Grill                                            Duluth, GA

Server

·      Provided customers with quick and friendly service

·      Training of new staff coming in for position of server

2001-2002         Buffalos Cafe                                            Snellville, GA

Night Key Holder

·      Made sure books were balanced at the end of the night

·      Managed 10 – 15 person teams including front and back of the restaurant

·      Training of new staff coming in as servers and bartenders

·      Took excellent care of customers need in a friendly and timely manner

Education

2009-2010         Everest Institute                                       Norcross, GA

·      Medical Administrative Assistant

·      Graduated Alpha Beta Kappa 4.0 GPA

·       Student Ambassador

Skills

Checking Patients In/Out of Office    Assist with Patient Exam                             Problem Solving

Vital Signs Monitoring                      Assist with Diagnostic Testing/Procedure     Team Player

Pulse Oximetry                                Answer multi-line phone system                    Self Starter

Urine Analysis                                 Schedule Appointments                                 CPR Certified

Blood Glucose Monitoring              Perform 12-lead EKG                            EMR Systems                Medical Terminology                      Microsoft Office                                          Dressing Change     

Typing 45-50 wmp                         Wound Care                                               Customer Service    

Documentation/ Charting                Assist with patient health history                    HIPPA Certified

References

Linda Grier         770-476-3636                        Professional

Angel Givens                678-963-8160                Professional

Jennifer Reyes              678-353-5204                Personal/Classmate

Cover letter

Crystal Autumn Rice
405 Somerset Club Court

Cartersville, Ga 30121

It would be a pleasure to meet with you so that I might demonstrate how my abilities fit your needs precisely. As you'll see from the enclosed resume, I am proficient in customer service as well as experienced in handling general office duties and answering phones cordially and courteously.
What my resume does not reveal is my professional demeanor and appearance. In a business environment, these qualities are of the utmost importance in dealing with clients as well as co-workers. In me, you’ll discover a reliable, detail-oriented, and extremely hard-working associate, one who will serve as a model to encourage other staff members to demonstrate the same high standard of professionalism.
If you will contact me at (770)369-6105, we can schedule an appointment.

Sincerely,
Crystal A Rice